Safe & Sound…and Spoiled!
Our ProtectPet Promise is to provide every pet in our resorts with the highest level of care possible.
Here’s a few ways we make that happen.

24/7/365 certified staffing onsite at all times
Industry best Pet-to-Staff ratios
Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold.
Fire safety building design and state-of-the-art sprinkler system.
Full facility backup generators – no systems will ever be non-operational at OTPR
Electrical systems inspected annually
Safety committees established in each resort; safety inspections weekly
Certified Veterinary annual inspections
Auto-refilling water bowls in every suite and all play areas
Secure design features: secure entrances and exits designed with multiple redundancies to ensure pets remain safely inside the resort. Fences designed to inhibit even the strongest climbers

24/7/365 certified staffing onsite at all times
Industry best Pet-to-Staff ratios
Auto-refilling water bowls in every suite and play area
Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold
Secure design features: secure entrances and exits designed with multiple redundancies to ensure pets remain safely inside the resort. Fences designed to inhibit even the strongest climbers
Custom-engineered floor drain covers (safe paw/nail design) – coming soon

24/7/365 certified staffing onsite at all times
Auto-refilling water bowls in every suite and play area
Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold


24/7/365 certified staffing onsite at all times
Mandatory evaluation for entry
Industry best Pet-to-Staff ratios
Professional Dog Trainers visit and work with Day Camp staff weekly
Auto-refilling water bowls in every suite and play area
Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold
Secure design features: secure entrances and exits designed with multiple redundancies to ensure pets remain safely inside the resort. Fences designed to inhibit even the strongest climbers

Certified trainers
Proper training equipment
Custom training programs

All staff are certified
Hypoallergenic/organic products
Gentle air drying
No-heat kennel dryers
Ramps for all wash tubs
Walk-in shower
Individual drying suites for larger dogs