Safe & Sound…and Spoiled!

Our ProtectPet Promise is to provide every pet in our resorts with the highest level of care possible. 

Here’s a few ways we make that happen.

  • 24/7/365  certified staffing onsite at all times

  • Industry best Pet-to-Staff ratios

  • Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold.

  • Fire safety building design and state-of-the-art sprinkler system.

  • Full facility backup generators – no systems will ever be non-operational at OTPR

  • Electrical systems inspected annually

  • Safety committees established in each resort; safety inspections weekly

  • Certified Veterinary annual inspections

  • Auto-refilling water bowls in every suite and all play areas

  • Secure design features: secure entrances and exits designed with multiple redundancies to ensure pets remain safely inside the resort. Fences designed to inhibit even the strongest climbers

  • 24/7/365  certified staffing onsite at all times

  • Industry best Pet-to-Staff ratios

  • Auto-refilling water bowls in every suite and play area

  • Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold

  • Secure design features: secure entrances and exits designed with multiple redundancies to ensure pets remain safely inside the resort. Fences designed to inhibit even the strongest climbers

  • Custom-engineered floor drain covers (safe paw/nail design) – coming soon

  • 24/7/365  certified staffing onsite at all times

  • Auto-refilling water bowls in every suite and play area

  • Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold

  • 24/7/365  certified staffing onsite at all times

  • Mandatory evaluation for entry

  • Industry best Pet-to-Staff ratios

  • Professional Dog Trainers visit and work with Day Camp staff weekly

  • Auto-refilling water bowls in every suite and play area

  • Hospital-grade HVAC system that prevents the spread of allergens, bacteria, and viruses through multiple full-air exchanges every hour, in addition to the UV lights within the HVAC ductwork that kills bacteria, fungi, and mold

  • Secure design features: secure entrances and exits designed with multiple redundancies to ensure pets remain safely inside the resort. Fences designed to inhibit even the strongest climbers

  • Certified trainers

  • Proper training equipment

  • Custom training programs

  • All staff are certified

  • Hypoallergenic/organic products

  • Gentle air drying

  • No-heat kennel dryers

  • Ramps for all wash tubs

  • Walk-in shower

  • Individual drying suites for larger dogs