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Rates and Policies

Grooming, Boarding and Training for Dogs and Cats - Complete Personalized Services

Please feel free to call or email us if you have questions regarding our services or regarding special needs of your pet(s). The following rates and services, effective March 1, 2007, are subject to availability. To ensure the accommodations you prefer, we suggest making your holiday-time reservations in advance. Thank you.

 
SALON SERVICES
SPA BATH FOR DOGS & CATS*
Price based on breed, size, coat condition, and special requests
COMPLETE CUT OR TRIM by Professional Hand Scissor with Spa Bath
* Stress-free Spa Bath includes: skin and coat cleansing treatments; combing and brushing; ear and eye cleaning; pawicure; undercoat and dead hair removal; cool-air fluff dry; water service and walk breaks.


A-LA-CARTE TREATMENTS & FINISHING TOUCHES
EYE CLEANING AND EYE AREA TRIM $5.00

EAR CLEANING

$5.00
EYE CLEANING AND HAND PLUCKING OF HAIR $10.00
TEETH BRUSHING $5.00
PAWICURE: Nail Trim & File/Grind, Paw Pad Treatment and Hair Trim $10.00 Color Nail Polish $10.00
COLOR NAIL POLISH $10.00
SOFT PAWS® NAIL CAPS $20.00 per set
HOT OIL SKIN AND COAT TREATMENTS $10.00 - $20.00 by weight range
CHEMICAL-FREE, NATURAL AROMATIC SHAMPOO & CONDITION: Honeysuckle, Pine Woods, Rose Petal, Coconut $10.00 - $20.00 by weight range
MEDICATED, HYPO-ALLERGENIC SKIN TREATMENTS $10.00 - $20.00 by weight range
FLEA SHAMPOO $10.00 - $20.00 by weight range
DE-SKUNKING $10.00 - $20.00 by weight range
TAR REMOVAL $60.00 per hour
DE-MATTING AND/OR HEAVY UNDERCOAT REMOVAL (by Hand) $60.00 per hour
ANAL GLAND EXPRESSION (External) $5.00
FELINE SANITARY SHAVING $15.00
EXPRESS SPA BATH (While You Wait)


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$20.00 additional


EXERCISE AND PLAY
WATER WORK-OUT & LAP-SWIM $35.00

DOGGIE DAY CAMP

$35.00
BOARDER DAY CAMP
(Day Camp while boarding)
$25.00
ONE-ON-ONE PLAY DATE $20.00
ADDITIONAL WALK $10.00
CARDIO JOG $20.00
AGILITY FIELD PLAY $35.00

CIRCUIT FITNESS TRAINING
(Cardio Jog, Agility Field Play & Swim - 20 minutes each)

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$75.00 per 1 hour of exercise


SPA TREATMENTS & SPECIAL SERVICES
MASSAGE
(Senior or Sports)
$35.00
TL CUDDLE DATE $20.00
LIMOUSINE SERVICE $2.00 per mile
PERSONAL SHOPPING SPREE Per your specified vacation allowance
ADMINISTRATION OF MEDICATIONS $2.00 per administration
VACATION PHOTOS


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$2.00 per sheet of 4 photos

HOTEL SUITE ACCOMMODATIONS*

CANINES
CLASSIC CANINE
(3.5 X 5.5)
3 walks
$55.00/$60.00 with window
CLASSIC FLAT (6 x 8) 3 walks
$60/$65 with window
PREFERRED (5 x 6) 3 walks, 1 playtime
$65.00/$70.00 with window
PREFERRED FLAT
(6 x 8)
3 walks, 1 playtime
$75.00 with window
FIVE-STAR (6 X 7) 4 walks, 2 playtimes
$75.00/$80.00 with window
LUXURY IN THE ROTUNDA (8 X 7) 4 walks, 2 playtimes
$90.00 with window, cyber cam, TV
CLUB CANINE (5 x 12)



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3 walks, 1 playtime
$120.00 with windows


FELINES

STUDIO CAT (2 X 2) 1 cat maximum 1 Playtime
$25.00/$30.00 with window
     
LOFT OR DUPLEX CAT (4 X 2) 1-2 cat maximum private suite 1 Playtime
$30.00/$35.00 with window (Two Linked Suites)
     
PENTHOUSE CAT
(2 X 6)
1-3 cat maximum private suite 1 Playtime
$40.00 with window
(Three Linked Suites)
     
PRESIDENTIAL CAT (3 X 6) 2-4 cat max.
vertical space Min. of 2 cats
1 Playtime
$45.00 with window
     
* Suite charges are based on a per night basis for one pet; a second pet receives a 25% discount. Club Canine and Presidential are based on 2 pets per night with a 25% discount for 3rd and 4th pets.

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Upon admission for services, your signature of contract acknowledges your awareness and acceptance of our policies. Thank you for your trust in allowing us to care for your pet, a member of your family and of ours.

PLEASE NOTE OUR POLICIES

ADMISSION: We reserve the right to prohibit admittance of pets lacking proof of vaccinations, and/or pets displaying signs of untreated or potentially contagious conditions, and/or aggressive behavior. We reserve the right to charge handling fees for excessively difficult/aggressive pets requiring additional staff and/or additional time in order that we may deliver proper care.

The essential vaccinations for your pet are as follows:

DOGS: State law requires rabies vaccination for all dogs four months of age and older. The combination vaccine commonly known as “distemper” protects your dog against six viral diseases, including canine distemper and parvovirus. Bordetella or kennel cough inoculation protects dogs against this highly contagious, air-borne infection.

CATS: State law requires rabies vaccination for all cats four months of age and older. The combination vaccine commonly known as “RCP” protects your cat against serious upper respiratory and gastrointestinal viruses.

HOURS OPEN TO THE PUBLIC:
Monday – Friday 7:00AM-7:00PM, Saturday 8:00-5:00PM, Sunday 11:00AM-4:00PM. We regret that we cannot receive drop-off and pick-up of your pet during non-business hours. We are closed to the public in honor of major Federal holidays.

DEPOSITS, CANCELLATIONS, & RATES: We accept reservations with a one night required deposit. Deposits are fully refundable if cancellations are made 5 days prior to arrival. During holidays and peak season, we require two nights’ deposit, which is refundable if cancellations are made 10 days prior to arrival. We reserve the right to require a three night minimum stay. All rates and services are subject to availability and change. Cancellation of salon and day spa services within 24 hours of appointment time shall incur a 50% service charge.

LATE CHECK-OUT/EARLY CHECK-IN FEE:
We request that guests check-in no earlier than 2 PM and check-out by Noon so that we may prepare the suite for the next guest. Late check-outs and early check-ins shall incur a fee of $25.00 for the additional care and services. We shall make every attempt to accommodate requests for extended stays and early check-ins, including the maintenance of waiting lists during holiday and peak seasons.

SPA BATH: We require that every canine guest staying three nights or more receive our Spa Bath (not included in the suite package, but which we provide at a discounted rate).

FOOD FOR YOUR PET’S HEALTH: We serve the Breeder’s Choice brand of Avoderm food in dry and canned versions, which includes no Corn, wheat, or soy (common allergens) and is made up only of Human grade ingredients. As our food system is designed for sensitive stomachs, it is particularly excellent for boarding, when new stimuli may cause digestive upset in some pets, even when on their own food. If you choose to bring your own food, we ask that you please prepare each meal’s serving size in a separate baggie for each day of your pet’s stay.

EMERGENCIES: In the rare case of an emergency, we contact you, your vet, and utilize the local, 24-hour veterinary emergency hospitals. For any health concern that may arise, our pet care professionals maintain a detailed log and provide it to you and your veterinarian.

HOLIDAY/PEAK SEASON: We shall be closed to the public on the following Holidays:

Easter
Memorial Day
Independence Day
Labor Day
Thanksgiving Day

Christmas Eve - early closing
Christmas Day
New Year's Eve - early closing
New Years Day

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